So I hired a professional pet sitter to take care of my furry family while I am out of town, but what happens if my petsitter gets sick or has an emergency and is no loner available to take care of my pets?
This is a great question and any family hiring a pet sitter should ask this question during the interview and/or consultation! Please visit http://www.petsit.com for more questions you should ask when interviewing a potential pet sitter.
PET SITTER BACKUP SYSTEM
All pet sitters/petsitting companies should have a backup plan in place. This means the company should have two keys to your residence. One is with your primary sitter and the other is kept on file at the office in case of emergencies. The pet sitter or pet sitting company should also have routine notes about the assignment and the pets on file in case the primary sitter is unavailable to give a backup sitter instructions on the pets and the routine. All pet sitters should also have ICE information on their person or phone in case of an accident/emergency. All professional emergency personnel are trained to look for this information when a person is unable to communicate. The pet sitter should list the pet sitting office or a backup sitters’ information under ICE (In Case of Emergency).
THE PET SITTER HAD AN ACCIDENT AND CANNOT CARE FOR MY DOG OR CAT NOW WHAT?
If the sitter is able to communicate they should call their backup or the pet sitting company’s main office to let them know there has been an accident and they need a backup sitter to care for their assigned pets. The office or backup sitter would collect the assignment information and backup key from the office. The backup sitter would take care of the furry kids until the primary sitter was available again. If the sitter were unable to communicate the emergency personnel would contact the ICE numbers listed and inform the office of the incident. The office would invoke the backup plan.
DOES YOUR PET SITTER HAVE A BACKUP PLAN?
We hope they do! We always have a backup plan, and a third person on standby just in case!
Always ask a potential pet sitter about their backup plan, it could be the most important question during the interview!
Thank you to Jay Heintz with League City Chiropractic and Sports Medicine for asking this great question!
Owner, Fetch! Pet Care of Clear Lake